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Setting Up Guide
New Customers
1.
What are the VOIP (Voice
Over IP) rate plans that CellTech Magic is offering ?
2.
What do I need
to sign up for the Voice Over IP service with CellTech Magic?
3. When will my phone adaptor arrive upon sign up?
4.
How do I setup
my router and AOL DSL service to work with CellTech Magic?
5.
I already have
a home network. Will I be able to subscribe to your service and use my
existing home network?
Existing Customers
6.
What is the status of my number transfer?
7.
How do I add another line, feature or product
to my account?
8. Installation Guide
1. What are the VOIP
(Voice Over IP) rate plans that CellTech Magic is offering ?
CellTech Magic offers Residential and
International calling plans as well as Business calling plans.
Click here to view the variety
of plans offered by CellTech Magic.
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2. What do I need to sign up for the Voice Over
IP service with CellTech Magic?
There are no requirements, except
that you must have a
credit card (CellTech Magic also accepts other
forms of payments, e.g. paypal). that you ca use to pay
online. Click here
to see the credit cards accepted by CellTech Magic.
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3. When will my phone adaptor arrive upon sign
up?
When you
sign up, we ship all the equipment with installation guide on the same
day. It takes 4-5 business days for your order to arrive.
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4. How do I setup my router and DSL service to
work with CellTech Magic?
Subscribers
using DSL can use any PPPoE device (i.e. your home router) to log into
your account. Connect your Phone Adapter to an open port on your
router. Follow the CellTech Magic Quick Start Installation instructions.
Please
click here for the downloadable installation guides.
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5. I already have a home network. Will I be
able to subscribe to your service and use my existing home network?
Yes. We recommend a simple home network
with a router that supports automatic assignment of IP address ("DHCP")
and Network Address Translation ("NAT"). CellTech Magic sells routers
and IP phone adapters that are compatible and certified for use with our
service at a reasonable cost. Please contact CellTech Magic
representatives to order your router.
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Existing Customers
6. What is the status of my number transfer?
Please
contact CellTech Magic Customer Care regarding the status of your number
transfer.
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7. How do I add another line, feature or
product to my account?
In most
cases, you can add another line, feature or product at any time by
logging into your Web Account.
Please contact CellTech
Magic representatives for more info.
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8. Installation Guide
See our
online Learning Center
for more details.
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